Dentistry Amidst Changes - Strategies to Excel as a Team

September 17, 2022 12:00 PM - 08:00 PM (GMT)

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This Practice Management course will be a full day (6 CE) of in-person workshops with Dr. Mickey Berstein and Diane Bernstein, who will help you master your leadership skills and team relationships in the office. 

Course Description:

Buckle your seat belt and get ready for a fun ride through an interactive approach to Dental Practice Strategy, Communication Skills, Leadership Training, Systems Development as a Team including New Patient Process, Branding, the Role of Culture, Effective Hand-offs and much more. Learn how our brains are hard-wired to work effectively as a team. Learn how taking the focus off the money and paying more attention to strategy, culture, and brand will reap dividends over time.


  • Leadership in Dentistry and Life
  • Managing Your Practice Through a Recession
  • Dynamic Verbal Skills form the Team and Doctor
  • Strategic Planning for the Dental Team - Developing a Value-driven Vision for a Preferred Future and Integration of Appropriate Systems

Learning Objectives:

  • The steps to effective strategic planning
  • How to communicate more effectively with your patients and each other
  • Leadership skills for every member of the team
  • Attracting the right patients for the right reasons

Registration Fee:

  • Summer Flash Sale: AGD Member: $200/ Non-member: $300, Team Member: $75, Student/New Grad*: $75
  • Regular Pricing: AGD Member $400/ Non-member: $550, Team Member: $175, Student/New Grad*: $175
  • *Newly graduate is defined as dentists graduated after 2017. Students and new grads may be asked to show proof of eligibility.

About the Speakers:

Dr. Mickey Bernstein

Dr. Mickey Bernstein has recently retired from clinical dentistry after 42 years in Germantown, Tennessee. He is an Accredited Member and 2008-2009 President of the American Academy of Cosmetic Dentistry. He has received the honor of Fellow in the Academy of General Dentistry, the American College of Dentists, and the International College of Dentists, and is an Alumnus of the L. D. Pankey Institute. Dr. Bernstein enjoys sharing his dental experiences through lecturing and writing on esthetic practice development and cosmetic design and has founded the UT/AACD Student Esthetic Study Club, serving as mentor and Adjunct Professor. He has lectured nationally and authored articles in dental journals.

He has served on numerous committees for the AACD including the Professional Education Committee for 5 years and the Nominating and Leadership Development Committee for 3 years.

Dr. Bernstein has a special interest in learning what motivates people to help them achieve their full potential. He is a partner in Bernstein Consulting, helping dental practices, businesses, and organizations achieve their dreams. He spends his remaining time with his wife, Diane, 7 children and 14 grandchildren.

Diane Bernstein

Diane Bernstein has been involved in the field of healthcare since 1972. She graduated with honors from the Baptist Hospital School of Radiology Technology, and before changing careers, she managed the Radiology Department of a large Multi-Specialty Medical Practice with 5 locations and 25 employees. She became the Practice Administrator for Germantown Dental Group in 1993; a practice with 4 doctors, and a staff of 21 team members. In 2006 she became the Patient Coordinator for her husband, Dr. Mickey Bernstein. They help dental practices achieve their dreams through Bernstein Dental Consulting. Diane speaks on a variety of dental and personal development topics. Together they enjoy spending their leisure time with their 7 children and 14 grandchildren. Diane recently retired from her role at Germantown Dental Group and continues sharing her ability to communicate effectively through lecturing and consulting. In her spare time, she enjoys reading, travel, sports, gardening, and cooking.

Location: Conference Center at Waltham Wood, 860 Winter St, Waltham, MA 02451

Registration Policy

  • Registration is on a first come, first serve basis.
  • Register before 8/10 to receive early bird price.
  • Newly graduate is defined as dentists graduated after 2017. Students and new grads may be asked to show proof of eligibility.
  • Registration is not considered final until payment is received.
  • Email confirmation will be sent out within one week of receipt

Cancellation/Refund Policy

  • Cancellation made 30 days or more before the course starts: full refund minus $25 administration fee
  • Cancellation made 15-29 days before the course starts: 50% of the course fee will be refunded
  • Cancellation made 0-14 days before the course starts: no refund

Massachusetts AGD reserves the right to: (i) cancel any course at any time; (ii) change speakers; (iii) change the venue; (iv) change the programming; (v) change the time; and (vi) change the location, all without notice and at its sole discretion and shall not be liable for any costs, expenses, damages or any other amount whatsoever due to such cancellation or changes to the course offering. Massachusetts AGD shall be under no obligation to reschedule any course which has been canceled. Massachusetts AGD shall be under no obligation to offer meals or refreshments at any of its courses and is under no obligation to accommodate any special dietary restrictions at courses where meals are offered.

Massachusetts AGD will not be liable for any expenses incurred by any registrant for attendance at a course, including but not limited to: travel expenses, accommodations, meals, salaries, wages, and loss of income, or for participant’s failure to attend a course.

By registering for a course, registrants acknowledge having read and understood this disclaimer and registration fee policy and agree to hold harmless edropin as set out herein.

Massachusetts AGD Conflict of Interest and Regulations

All programs offered by Massachusetts AGD will be for scientific and educational purposes only and will not promote the products of the company directly. Massachusetts AGD is responsible for the control of content and the selection of presenters and moderators. Massachusetts AGD may work with or accept financial or in-kind support from other organizations but those organizations must first agree in writing that they will not direct the content of the program. Outside organizations or their agents will respond only to requests initiated by Massachusetts AGD for suggestions of presenters or sources of possible presenters. Massachusetts AGD will record the role of the company or its agents and ensure that all names/roles are disclosed to participants prior to attending a program.

Massachusetts AGD is responsible for the control of content and the selection of presenters and moderators. The sponsors agree not to direct the content of the program. The sponsors will respond only to edropin initiated requests for suggestions of presenters or sources of possible presenters. The sponsors will suggest more than one name (if possible); will provide speaker qualifications; will disclose financial or other relationships between the sponsors and speaker; and will provide this information in writing. Massachusetts AGD will record the role of the COMPANY OR ITS AGENTS.

The following is prohibited in any area of Massachusetts AGD events:

● Setting up Profiles and/or events that promote violence against or stereotypes of individuals or groups based on race, gender, religion, age, nationality, political affiliation or sexual orientation

●Explicit or violent content

●Content that makes reference to weapons

●Promoting an illegal activity

●Being disrespectful

●Revealing personal or identifying information about another user

●Lessons that promote dubious business schemes or promise a specific outcome to users.

●Engaging in fraudulent or misleading activity (including but not limited to: using multiple identities, email addresses, providing false or misleading information).

Massachusetts AGD is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by the AGD for Fellowship/Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from January 2, 2021 to January 1, 2024. Provider ID# 219307

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